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Genpact Recruitment Drive For Freshers and Experienced From 22nd to 28th Dec 2012 Company Name: Genpact Website: www.genpact.com Qualification: Any Graduate Experience: 0 - 2 Years Location: Dehradun Job Role: Associate/Senior Associate -(NonTechnical) Job Summary : - Take inbound calls - Comprehend customers queries / Complains / Comments - Display empathy/ understanding of the issue/ concern towards customer - Provide quick an effective resolution to the customer's queries - Handling multiple tasks simultaneously - Has a pleasant attitude - Wants to delight customers, above and beyond call of duty - Has a knowledge of customer needs - Is able to communicate clearly, both written and in speech - Talks in a way the customer can understand Desire Profile: - Good Communication Skills. - Candidate should be flexible with shifts. - Handling customer queries over call. - Candidate should be a team player. - Fresh Graduates to 2 year of experience shall be considered - Should possess excellent Oral Communication Skill Must Cary The Following Documents at The Time of Interview: - One copy of updated resume - One passport photograph - One photo-identity proof Walk-In Details: Walk- inDate: Dec 22nd to Dec 28th (Including Sunday - Dec 23rd & Excluding Dec 25th ) Walk-in Time: 10am to 3 pm Venue: Plot - 23, IT Park, Shastradhara Road, Dehradun

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